Why subscribe?
Our coffees, roasted to perfection and delivered fresh to your door
It's comfortable
You will no longer have to remember to order coffee.
He comes to you!
Personalize your subscription
Choose one or more products, the quantity and frequency of each of them
No surprises
No strings attached: you can cancel your subscription whenever you want without paying anything extra!
Flexible service
You will always be able to change the products, frequency and shipping address
It's easy
Choose your favorite coffee and how often you want to receive it we’ll take care of the rest!
How does it work?
Here's how to activate a subscription
1.
Choose the product, type and quantity you need
2.
Choose the sending frequency
3.
Make the payment as a normal order, at the time of payment you will be able to have a summary of your subscription.
At this point you are practically done!
You will never have to think about anything again!
NB. One can also subscribe to multiple products with different renewal frequencies.
When you select a product you want to subscribe to and indicate the frequency, the subscription page will automatically open. It can, however, always be viewed in your restricted user area under “My Subscriptions.”
This page will indicate:
- The day you signed up for the subscription;
- the chosen frequency;
- The date of the next renewal;
- The list of selected products and their quantity.
- Change your shipping address;
- your method of payment.
Notes
Tips
Notes
- After entering all the data for the first time, we will not ask you again;
- The moment you click on the “Activate Subscription” button, Caffè Ernani will receive your order and prepare your package. That day will then be considered your renewal day. If, for example, you activate your subscription on February 12, your subscription will automatically renew on the 12th of each month; if, on the other hand, you have chosen renewal every other month, the renewal day will remain the same, but delivery will occur every second month. The same in case you chose renewal every three months.
- Payment will be made automatically on the day you renew your subscription;
- You can subscribe to several products, which will be delivered to you in one order;
- In addition, the different products you subscribe to may also have different frequencies, depending on how you use each one;
- You can change or cancel your subscription whenever you want, as long as it is by the deadline listed on your subscription page;
- You will be able to add products, change quantities, delete products, change shipping and payment methods, or change your address at any time;
- The package will arrive within 3 working days from the day of subscription renewal;
- Before activating your subscription, check that you have entered all the products you wish to subscribe to. Your subscription will be considered active, and thus the first shipment will start, the moment you click “Activate Subscription” at the top of the “Subscription” page in your user area.
Tips
- Above € 55,00 total for an order, shipping is free. So it is more convenient to place a large order, rather with a longer renewal frequency, such as two months. For example, it is better to buy 8 packs of capsules with a 2-month frequency, rather than 4 packs with a monthly frequency, because you will not pay shipping costs;
- If you are concerned about coffee storage, you don’t have to worry! All of our products have specially designed packaging so that oxygen, the cause of coffee oxidation, does not enter in any way, thus preserving aromas and fragrances at their best for a long period of time. This is enabled by nitrogen controlled atmosphere bag technology, which features a one-way valve.
